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210-955-9600John was on time, explained the issue I was having, offered me a couple of options, and then repaired the switch that was giving me problems, following my preferences of the choices he had given me. He was pleasant, professional, and did a great job. Would not hesitate to use Mr. Electric again!
Austin, electrician and his teammate we’re great! Both were punctual, courteous, and very informative in explaining the situation and their recommendations to replace a bad breaker in our panel. There was NO frivolous attempt up-sale to items we didn’t need and they were straight to the point honest in their recommendation. In the end, I would described the customer service Austin and his teammate provided me as, AWESOME! Being a new home owner, I am glad I have found this company and will be using them any future electrical needs!
Outstanding communication and very professional service. I would highly recommend Mr. Electric. Received both e-mails and texts on appointment to include a photo and short bio of the actual electrician (Brad Mason) who would be doing the work. Wish all home service providers did the same. Brad was on time (actually a few minutes early). He installed 30AMP breaker and associated RV plug in our garage. To avoid any sheetrock repairs it was necessary for him to drop the line to the house electric panel through a wall with foam insulation, with very limited head/body clearance for him to work. No mess left behind from the actual plug installation on another wall.
Rick from Mr. Electric arrived when expected and quickly diagnosed the problem. He recommended a solution and gave us a proposal for solving the problem. We asked when he could do the work and how long would it take. He said he could do the job that day and it would take 4 or 5 hours. The price was reasonable, and we told him to get started. He did a very good job, neat and within the estimated time. The invoice amount for the job was was the same as the proposal amount. We are planning on having Mr. Electric and hopefully Rick do more work in the near future to upgrade our home's 50+ year old electrical system. Photo of our new circuit breaker panel.
This the second time i used MrElectric SA, the 1st time was also a five star review on very serious electrical situation our home builder left us in. this time not so dire but very necessary. installation of 240 outlet in garage and connect/mount a EV charger. Moses Suarez(certified) after looking at were i wanted it, mrSuarez explained why it would save me money and be more effective to mount it up on the side wall which is where main breaker box is located on outside. He had just installed one last week for another customer. BINGO - instantly i in went inside to some coolness. wow, picture perfect. even used a better amp that would help with energy consumption. then showed me how to use charger. heh. on time, on estimate & ready to roll. the whole team there are pro's. team work. thank you.
I had a an electrical problem and called the 1800 /24/7 number on a late evening and was able to schedule for an electrician to come out the next morning, the electrician Skylar Rankin was professional and knowledgeable and was able to fix everything I had a problems with in a few hours. This was a great experience for me.
The technician arrived promptly, listened to our questions and concerns and quickly assessed the work and provided a detailed estimate. We approved the estimate and the technician returned within 2 hours to begin the work. Work was completed and done very professionally the same day. This is the third time we have used Mr. Electric and have been extremely satisfied each time. Would definitely recommend this company.
Dillon was our technician and he is great. Informative and a pro for certain. He’s been to our home a couple of times which is great because then it feel like we have a person who helps us with our upgrades and cares for our home directly with back knowledge over a stranger we have never met. Great company, great service, thanks.
Technician was knowledgeable, patient, committed to doing the best job, and friendly. I'm glad he did an electrical inspection beyond the reason I engaged the company. Additional problems were identified that were festering over the course of 25yrs that had the potential for danger or the effects of electrical surges. The cost was reasonable and my tech followed up the day after the job and clarified some questions I had. Main lesson learned is that your home's electrical system needs maintenance just as your vehicle does.
I needed two outlets in my back porch. So, I contacted Mr. Electric. Michael Rogers was the technician that showed up at my home. He explained the process and what to expect. Along the way he was always asking me if I had any questions or concerns. Michael Rogers also conducted and inspection of my inner and outer electrical panels to ensure everything was OK. His conduct was very professional. Extremely knowledgeable and explained everything very well. I would definitely request Michael Rogers with Mr. Electric with all my future Electrical needs.
We had our outdoor electric panel replaced, whole house surge protector installed and electrical supply upgraded to 200 amps. Our electrician, John, was very professional and patient explaining everything the he was going to do and why; answering our questions truthfully and thoroughly. There were no unexpected changes or costs. It was truly a pleasure having him in our home and we have been very satisfied with his work.
I highly recommend this company. You don’t find honest businesses like this anymore and I’m the biggest skeptic out there. Skylar, the service professional they sent out to review my issues (no electrical working at all in my kitchen and slowly going out in other areas of my house) did a thorough inspection, provided a clear description of what was listed on the estimate and what steps I should take first to best help my situation and he was right! He replaced the ancient panel and saved me $$ and from a dangerous situation! I’ll be reaching out to them for all my electrical needs and have peace of mind knowing they are on my side.